Help



HOW TO USE THE SITE

The slide units on this site are available for purchase in the following ways:

  1. Subscription: You may subscribe annually and download as many slides as you wish over a 12-month period. The annual subscription fee is only $150.00 for members and $195.00 for non-members. To subscribe, Click here
  2. Build Custom Slide Set: You may select any slide(s) for purchase from within a single unit or across various units from which to create a custom slide set. To do this, while viewing the slide thumbnails, select to add [or delete] the slide to your shopping cart. You may purchase your custom slide set by selecting "Shopping Cart - Proceed to Check-Out." (View custom slide set pricing)
  3. Purchase an entire slide set: You may select a CD-ROM of a complete slide unit for purchase. Note, supplies of CD-ROMs are limited. To do this, click on the "View/Purchase slides" button from the top menu and click on "Purchase" link from the topic listing. You can also go to the topic page and select "Add To Cart" to the left of the CD-ROM option. If this is the only CD-ROM you are interested in purchasing select Shopping Cart from the top navigation and follow the instructions. CD-ROMs will be shipped every 10 business days (approximately the 15th and 30th of each month).

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HOW TO DOWNLOAD SLIDES

View the individual steps to download custom slide sets here.

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TROUBLESHOOTING/FAQs

  1. I can't find the downloaded file or the other files.
  • Within the Windows operating system you can search for files if you know their name.
  • Click on the "Start" button in Windows, and then move the cursor to either "Search" or "Find" (depending on your version of windows).
  • Click on "For Files or Folders"
  • Refer to the Installation Instructions for the name of the file you are looking for (e.g., aga.ppt) and enter it in the search field text box. Click the Search button.
  • Once the computer finds the files, you will be able to double click on the file. Refer to the installation instructions from there.

    If the computer does not find the file, try downloading it again from the Your Account section of the Web site.

  1. I don't have Microsoft PowerPoint.

    PowerPoint is available for purchase at any computer store, or from their website at http://www.microsoft.com. A free alternative is to view the slides online.

  2. I don't have Adobe Acrobat.
  1. I keep loosing my Internet connection while downloading the slides.
  • This may be caused by heavy network traffic. One solution is to try downloading at a later time when network traffic is lighter.
  • If the problem persists, contact your Internet Service Provider's technical support.
  1. I followed all of the directions, but received an error.
  • It is possible that the files became corrupted while being downloaded.
  • Try the download again by following the Installation Instructions
  1. How do I save the custom slide set to a floppy or Zip Disc?
  • Insert the floppy or zip disc into your disc drive
  • Follow Installation Instructions for downloading to your desktop.
  • MAC users can easily drag file from their desktop to their floppy or Zip disc icon.
  • PC users must highlight file from their desktop.
  1. How long does it take to download slides?
  • Download time depends on the speed of your modem
  • Download time depends on connectivity (i.e., whether you are near a download center or far away)
  1. Still having technical difficulties? Please contact us via online support or by telephone at 703-810-8100.

  2. Is it still possible to purchase the slide units produced prior to March 2003?

    Yes. Please click here to access information regarding those units. For immediate ordering, call toll free: (800) 432-8433 or (410) 252-1700.

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GLOSSARY OF INTERNET TERMS

Address - An Internet address is the name of a site you want to connect to, such as www.gastro.org. Also, an Internet address can be the address of someone you want to send e-mail to, such as gastroslides@gastro.org

Browser - The program you use to view web pages. Microsoft Internet Explorer and Netscape Navigator are web browsers, when new features are added to a browser a new version becomes available, it is important to look at your browser version for example, Microsoft Internet Explorer, 5.5

Compressed file - To make files smaller for downloading and copying to disks, computers can compress the file, making it smaller. Examples of compressed files are .zip, .sea, .hqx, .gz, and .tar. Two of the most popular utilities for creating and decompressing files are WinZip for Windows computers and StuffIt Expander for the MAC.

DNS (Domain Name system) server - A computer maintained by your Internet service provider that matches IP addresses to host names. Some providers will send you a specific DNS address. This address typically contains four sets of numbers separated by periods and is different from your IP address

Download - Moving software or files from one location to another for example moving a file from the internet to your desktop hard disc drive in your computer, moving a file from your desktop hard disc drive in your computer to an external disc drive such as floppy disc drive or zip disc drive

File Directory - The location of a particular file on your computer. Often looks like "C:\My Documents" on the PC or "MyHardDrive/My Documents on the MAC.

Floppy disc - Thin, plastic disc used to store information

Floppy drive - External storage device that is built into your computer or an external attachment to your computer by a cable connection

Hard disc drive - Storage disc on your computer

Home page - The main page of a Web site which usually contains a main navigation or table of contents containing hyperlinks to other pages within the site

Hyperlink - Anything on a web page that you can click to go to another page. A text or graphical hyperlink could go to another page at the same site or to page on a different part of the Internet.

Hypertext Transfer Protocol (HTTP) - A protocol that makes hypertext information available over the internet, when you use a computer that is connected to a server.

Hypertext Markup Language (HTML) - Computer language used to create and design web pages; consists of a series of tags that create the page layout, format text, insert graphics and multimedia, etc

IP address - The numeric address of a computer, some internet providers send you the IP address of their server.

Internet service provider (ISP) - A company that provides access to the Internet through a subscription service.

ISDN - Integrated Services Digital Networking is available from most telephone companies and is used for high-speed communication with the Internet, commercial online services or corporate networks.

Password - A name the user chooses to log on to a restricted Web site or portion of a Web site

PDF file - Adobe Acrobat reader software that lets you view and print Adobe Portable Document Format (PDF) files, these files cannot be modified by the user.

PowerPoint - A Microsoft presentation graphics package that allows you to create fully formatted presentations and slides, there are different versions of this software as it is updated with new features, files will end in .ppt.

Stuff It file - A common format for compressed files on the Mac.

Surfing - The act of navigating the web by clicking hyperlinks.

Transmission Control Protocol/Internet Protocol (TCP/IP) - A suite of communication protocols that allow computers to talk to each other, thus creating the Internet.

url - Universal Resource Locator is the address of a web page, start with http:// and the url will appear in the address box of your browser. If you know the url of a particular page you want to go to, you can type it in the address box and then press "Enter."

Web page - Any document you can view on the web.

Web site - One or more web pages.

World Wide Web (www) - A hypertext system that lets you see documents in richly formatted text and graphics, using a browser allows you to navigate the web by clicking on hyperlinks.

Zip disc - Thick disc used to store higher capacity of information by compressing files.

Zip drive - External storage device that is built into your computer or an external attachment to your computer by a cable connection.

Zip file - A compressed file for Windows or Unix. Rarely used on the Mac.

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